Returns & Refunds
We have a keen eye upon customer’s satisfaction. Therefore, after delivery our return policy is covered 30 days. Within 30 days, almost every kind of product can be returned for exchange or a complete refund.
When we receive and examine your return (generally within 3 days of receipt) then your exchange order is analyzed and exchange order will then be delivered to you within the next 15 business days.
This policy only applies. If the product reaches you safely, and the product arrives at the same size as you ordered, but the size you ordered became smaller. Or if you don’t like the product, In these cases we can’t get a product return from you. If we take product return from you then you will have to bear the shipping back charges. That’s why we are not taking product returns from you and you will keep this prodcut with you. We will then refund you 15% of the cost of your order.
In case of Full Refund, yours return product may reach us approximately in 7 days and we shall send you a confirmation email that your return has been completed.
In these following cases, the customer can claim for Return / Exchange / Full Refund.
- If customer received wrong product.
- If product has manufacturing fault.
- If product spoiled in shipping.
- If product is tampered.
Refunds will be made with same payment method through which customer paid us. And this refund process will be completed within 10 to 45 days. It depends upon bank issuance of the credit card.
Customized or modified product will not be accepted for refund or exchange under any condition.
Note: please remember in case of returns, customers would have to bear charges for shipping back the item to us. For further return instructions. Please visit this link.